Visitor

 • 

1 Message

Monday, November 17th, 2025 11:23 PM

How to get fiber on a new construction house

Good afternoon, I need assistance to setup or transfer my account to my new house, its a new construction so it does not show up in any of the providers. How can I get service (Ideally fiber) to my new house? Thanks in advance

Oldest First
Selected Oldest First

Expert

 • 

114.6K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.8K Messages

2 hours ago

Hi there! Thanks for reaching out to us here on the Community Forum! Congratulations on the new home! What we can do is check to see if the address is serviceable and if so, what would be needed as far as construction to get a line there and what the cost may be. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete, current street address to get started.

forum icon

New to the Community?

Start Here