How to get a 4k cable tv box

Hey there, @user_69blr4, thanks for reaching out through Xfinity Forums regarding getting some new boxes! I would be happy to help you with getting new equipment. You have reached the right place! 

I see you sent over a Direct Message, and we will continue to assist you there. We look forward to working with you! 

The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section. 

@user_69blr4 @XfinityJeniece 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.

Please see this post about direct messaging the support team;

https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478   

Solved via a visit to an xfinity store. Thank you.