Thu, Dec 16, 2021 9:30 PM
A storm caused us to lose our cable line to our building. Pg&e came out and just cut it and left. Now we have no internet.
1 year ago
Hi @user_e44468, thank you for reaching out. I know how important it is to address the cut lines you mentioned after the recent storm. You've reached the right place for help. I would be happy to investigate this further. Can you send me a direct message me your address and name?
To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.