Qu33nB313's profile

New Poster

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4 Messages

Sunday, July 27th, 2025

How to contact a live agent

Hello 

I need to speak with a live agent via chat.

How do I get directly to one? 

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Official Employee

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2.1K Messages

1 month ago

Hey @Qu33nB313, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with any concerns. 

 

Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but I look forward to further assisting you.

 

Could you please leave a brief description of the Xfinity products and services that we can assist you with this afternoon? Hope to hear from you soon. 

Visitor

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1 Message

@XfinityDemitrius​ need to speak to an Xfinity agent about email 

Official Employee

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2.6K Messages

user_a9orf5 Thanks for your comment. How can we assist? What's going on with your email? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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