How to cancel Service?

I would like to cancel my internet service asap. Please let me know how to do this? Thank you.

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EG

Expert

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122.7K Messages

6 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityFrank

Official Employee

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2.8K Messages

6 months ago

Hi there, @user_t8gp7x. Thanks for reaching out to us here on the Community Forum. Sorry to hear you'll be stopping service, but we can help get it done. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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user_zcg6gr

Visitor

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1 Message

Can I get a 800 number to talk to somebody

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3 hours ago

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XfinityMarshante

Official Employee

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1.6K Messages

Hello @user_zcg6gr, thank you for your comment. I completely understand wanting to speak with someone directly, and we’d be happy to help point you in the right direction. You’ve reached Comcast’s Corporate Digital and Social Media Care Team. We’re specialists in billing, troubleshooting, and everything Xfinity-related, and we’d truly appreciate the opportunity to help you. When you get a moment, could you share a bit more about the issue you’re experiencing? The more details you can provide, the better we can assist and work toward a resolution for you. If you’d prefer to speak with our phone support team, you can reach Xfinity at 1-800-934-6489 or 1-800-266-2278.

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2 hours ago

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Customer Service

user_t8gp7x

How to cancel Service?

EG

XfinityFrank

user_zcg6gr

XfinityMarshante

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