Visitor
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1 Message
how to cancel service
I am trying to cancel my services except for my internet and I can't find anyone who can help me. I am so frustrated at this point I am about to cancel everything and move the internet to Verizon. Anyone I have spoken to just wants to tell me they can't cancel, they can only give me new quotes on my existing services. Please help!
XfinityJorge
Official Employee
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2.2K Messages
2 days ago
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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