U

Tuesday, August 20th, 2024 11:38 PM

Closed

How to cancel my service.

Hello,

I am out of the country and unavailable during the time windows to be able to chat to support during normal operating hours. I need to cancel my service to my property as I am no long living at the home and is being sold to a new owner.

Please follow up with steps for me to cancel my plan.

Thanks

Official Employee

 • 

3.1K Messages

9 months ago

Hey there, user_oveji6, thanks for reaching out through Xfinity Forums regarding your account. We can assist you with disconnecting your services. We are sad to see you leaving the family and hope you will join us at your new address. 

 

I see you sent over a Direct Message and we will go ahead and continue with helping you there. We look forward to working with you! 

 

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