Visitor
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9 Messages
how to advise xfinity that I do not have a mobile phone
Recently I received an email from xfinity about my not responding to a text sent to my cell phone. I lost my cell phone recently. Not that my cell phone is routinely turned on.
I want to amend my account to show I don’t have a cell phone. But that’s impossible. Is it possible?
XfinityMarcos
Official Employee
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2.4K Messages
2 months ago
Hello user_15854f, that's pretty cool your not always on your phone, even though that seems to be the trend for everyone. Are you able to 'Manage your preferred contact methods' this that hyperlink?
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