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user_20kspa
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Thursday, March 6th, 2025 4:50 PM

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How long does a plan upgrade take?

I upgraded my service plan from 350mbps to 1300 Mbps. I’ve run speed test, and I'm consistently seeing download speeds around 350 Mbps.

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1 year ago

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EG

Expert

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117.1K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityPeterH

Official Employee

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2.7K Messages

1 year ago

 

user_20kspa I for sure would be wondering what is going on if I was not getting my full speeds too. Here is a great place to start https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting. Once you have completed these steps let us know if you still need help. We are here for you! 

 

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