1 Message
How in the [Edited] can I talk to a live human being so that I schedule a tech to come fix multiple cable boxes? Done troubleshooting!!!
My family room tv is replaying a live fee from 1:48pm. It is currently 3:18pm. I've tried restarting my gateway, the modem, etc. I NEED A TECH!
EG
Expert
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110.3K Messages
3 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJorge
Official Employee
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2.1K Messages
3 months ago
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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