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How does an xfinity internet customer redeem the $100 virtual prepaid card promotion after 90 days?
My current gigabit internet plan came with a promotion ("$100 Virtual Prepaid card, if you maintain this offer for 90 days."). It has been more than 90 days. What do I need to do to get the $100 Virtual Prepaid card?
Accepted Solution
XfinityAirelle
Official Employee
•
2.2K Messages
20 days ago
Check Your Eligibility: Ensure you've maintained the qualifying service for at least 90 days and your account is in good standing.
Track Your Reward: Visit the Xfinity Incentive Tracker to monitor the status of your prepaid card. You'll need your account number and either your phone number or ZIP code to log in.
Allow Processing Time: After meeting the eligibility requirements, it typically takes about 16-18 weeks from your service activation date for the prepaid card to be mailed to you. This timeframe accounts for processing and delivery.
For more detailed information, refer to Xfinity's FAQs about prepaid card offers.
If you still have concerns after these steps, let us know and we will be happy to assist you further. We appreciate your business and hope you enjoy your reward!
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