Visitor
•
1 Message
how do you suspend an account for a short time, two or three months and then resume?
Moving to a different resident on the same property. Will take two or three months to finish home. Currently living somewhere else until home is finished.
MNtundraRET
Gold Problem Solver
•
5.9K Messages
3 years ago
I moved your post to the Customer Service forum for help.
0
0
XfinityJosephA
Official Employee
•
1.8K Messages
3 years ago
Hello, @user_b63a15, I hope your Monday is going well 😀 I wanted to share this link with you. It will show you how to put your account on seasonal hold. https://comca.st/3Mo9pNZ Our seasonal hold option is a little different in each market but it involves being able to put your account on hold for 2-6 months for a small monthly cost. The article listed above will also provide this link https://comca.st/3LmrEBQ Just sign in with your Xfinity ID to get more details and to put your account on hold.
0
0