U

Visitor

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3 Messages

Saturday, May 7th, 2022 4:27 AM

Closed

how do i set up a business email

I have a personal email account but I dont want to use it for my business. How do I create an email for my business

Official Employee

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2K Messages

3 years ago

Welcome to our community forum, @user_e89ab8! You've reached the perfect place to get your questions answered :). Do you have a business account with us? If so, you can use these helpful instructions to create a new business profile.

Visitor

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3 Messages

@XfinityEmilyB​ the link doesn't help because I don't have a business account. I'm trying to create a second account because I don't want business emails going to my personal email. I need to create a business email without it costing me a monthly fee 

Problem Solver

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735 Messages

@user_e89ab8

I understand! You are able to create and add new emails to your account you can manage through Xfinity Connect. This won’t cost you anything but it will be a personal email. Will this work to manage your business through? https://comca.st/3MYNIDX  

I no longer work for Comcast. 

Visitor

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3 Messages

I clicked on that link and followed the directions, but it doesn't give me the option to add a new user its only allowing me to edit name and password  

Official Employee

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2K Messages

Thank you for keeping us posted, @user_e89ab8! I want to make sure you're able to add a new user so you can create a new Email address. Are you signed in as the Primary user when you try to add a new one? Which step in this process are you having issues with? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

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31.4K Messages

3 years ago

@user_e89ab8 

Just an FYI.  Google offers a robust email account with lots of perks for $6 a month.  If you're interested you can check it out here.

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