1 Message
How do I renew my Internet contract?
My current contract is expiring soon. I'd like to renew it and keep the current price. The question has been asked a few times in the past and the answer was using the peer to peer chat function to message xfinity support. But looks like that function is gone. What's the new way to contact support?
EG
Expert
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110K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAirelle
Official Employee
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2.5K Messages
2 years ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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XfinityBenjaminM
Official Employee
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2K Messages
2 years ago
Thank you again for reaching out to us, and we are glad we were able to investigate this further and get everything sorted out. If you need us in the future, please don't hesitate to reach out as needed. Have a great rest of your week!
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