Hello there @user_1bc456 thank you so much for contacting our Xfinity Support Team over our great Forums. I see that you need a hand in renewing and shopping for a new rate. You came to the right place and our team is happy for the opportunity to work together. In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
@XfinityJorge My two year contract has expired and I lost the $49/month discount.... I'm looking for a deal to include 800 mbs internet, ultimate VT, HBOmax, and Showtime, for $190/month... That must include all taxes and franchise fees... I own all of the equipment. So I don't want to be charged for any cable modems wifi or VT boxes. I'm not interested in any mobile phone service. I already use T-Mobile unlimited voice/text and 6G Date plan $25/month
Hi there, @user_1bc456, thank you for taking the time to reach back out to us on Forums and sharing your interest with us. We certainly want to review promotional offers with you but we also want to ensure your personal information stays safe on a public platform. Please send us a direct message with your full name and service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
I no longer work for Comcast.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJorge
Official Employee
•
2.1K Messages
2 years ago
Hello there @user_1bc456 thank you so much for contacting our Xfinity Support Team over our great Forums. I see that you need a hand in renewing and shopping for a new rate. You came to the right place and our team is happy for the opportunity to work together. In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
(Edited: Personal Information)
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