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09/21/2026 8:53 PM

How do I make sure I have autopay set up for the monthly discount?

I think I have autopay set up but I don't remember doing that. I want to make sure I have it set up so that I get the monthly discount. Why is it so hard to get in touch with someone to just ask that question about my account? Can someone help me to confirm??

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Official Employee

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4.4K Messages

12 hours ago

Hey there, @user_iw03t6, thanks for reaching out through Xfinity Forums regarding your autopay. Have you checked using these steps to see if autopay is set up: https://www.xfinity.com/support/articles/setting-up-auto-payments? Keep in mind, you will need to have autopay set up with a bank account in order to receive the discount. 

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