Visitor

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1 Message

Friday, November 7th, 2025

How do I lower my bill

I need to lower my bill or I will have to cancel my service 

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Official Employee

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2.6K Messages

6 hours ago

 

user_anu39z Hi there! Thank you so much for using our Forums to contact us and we are here happy to help you review the account to maximize your savings. I know how important it is to save money especially now more than ever and it would be my pleasure to work with you. To get started can you please send us a DM with your complete name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

(edited)

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