tangeralfa's profile

Visitor

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1 Message

Tuesday, September 21st, 2021 7:43 PM

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how do I get my outside cable box fixed which is broken and the splitter and cable are showing

how do I get my outside cable box fixed which is broken and the splitter and cable are showing, I can't get to the box because i am in a wheelchair, i had a neighbor look and he said call xfinity

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Expert

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31.9K Messages

4 years ago

Moved to Customer Service because this isn't Guidelines related.

Official Employee

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3.3K Messages

4 years ago

Hey there, @tangeralfa, thanks for reaching out through Xfinity Forums! We would be happy to help with your outside cable box issues! We definitely want to make sure your equipment is working its best! You have reached the right place! 

 

Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 

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