Visitor
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1 Message
How do I contact Xfinity to relocate my buried cable service?
I plan to have my driveway paved and I know the cable is currently buried under it. My plan is to bury a conduit before the paving begins and would like advice on how deep, type and size of conduit, etc. Plus, who do I contact to then have the cable relocated to said conduit?
XfinityFrank
Official Employee
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2.5K Messages
1 hour ago
Hi there, @user_jgh3a0. Thanks for reaching out to us here on the Community Forum. We can pass along your inquiry to the local tech team to see if they can answer your questions and let you know the cost if any for the work involved.
Please send a direct message to us including your full name and complete street address.
Here's the detailed steps to direct message us:
1-Click "Sign In" if necessary.
2-Click the "Direct Messaging" icon.
3-Click the "Start new conversation" (pencil and paper) icon.
4-In the "To:" line, type "Xfinity Support".
5-As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6-An "Xfinity Support" graphic will replace the "To:" line.
7-Type your message in the text area near the bottom of the window.
8-Press Enter to send it.
How to: Direct messaging within the forum
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