How do I check if Xfinity fiber (gigabit pro) is available for my house or when it will be?

I remember reading a while back about Xfinity fiber where you get same high speeds for both download and upload up to 10 Gb similar to AT&T Fiber offering but then no news. So was wondering if that still happening and if so how do I find out if available for me?

If not available and expected waiting time before getting would be useful to know to.

Thanks for your help.

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XfinityPeterH

Official Employee

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2.1K Messages

5 months ago

softinio Thanks for your inquiry. We are happy to investigate your account and see what is the best option at your address. Please send us a direct message with your full name and complete address. Here is a great step by step process on how to send us a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
Check out for example on how to send us a Direct Message: https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e

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softinio

How do I check if Xfinity fiber (gigabit pro) is available for my house or when it will be?

XfinityPeterH

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