1 Message

Mon, Nov 22, 2021 4:08 PM

How do I change my move date?

I need to change my aervice move date.  Been trying for a few days, phones are backed up and the assistant just keeps looping me to the same page, which just tells me to use the assistant. 

Accepted Solution

Official Employee


764 Messages

6 m ago

Hey there, @cronarct, thanks for reaching out through Xfinity Forums! We would be happy to help you with moving your move date and I apologize you are having issues with getting it rescheduled. We are here to help! 


Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 

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