Courtney3's profile

New Poster

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1 Message

Wed, Oct 21, 2020 9:00 AM

How do I cancel landline?

We no longer need our landline and wish to have it disconnected.  I can't change my plan on the website and I can't find a phone number to speak with an agent.  This seems like it should be simple.  I can't even find how much we are being charged for the landline - its just lumped together with our other services on our monthly statement. Can anyone help with this?

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ComcastJoeTru

Official Employee

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6.7K Messages

6 m ago

Hello Courtney3. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account and the options available to repackage your services without home phone services. To get started, please send me a private message and include your full name and service address so I can assist you.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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