Miles_T's profile

Contributor

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53 Messages

Tuesday, June 27th, 2023 2:32 AM

Closed

How do I activate Peacock Premium? Do I have to be an Xfinity Rewards member?

I am a gigabit customer, and I am trying to activate the Peacock Premium offer, but I can't find anywhere to do it under My Account. Do I have to be an Xfinity Rewards member to take advantage of the Peacock Premium offer? Please help! I am very confused! 

This conversation has been merged. Please refer the main conversation:

Peacock Subscription Activations

Official Employee

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1.3K Messages

2 years ago

Hello I am sorry you are having issues trying to activate Peacock. What issues are you having when doing so?

Visitor

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2 Messages

@XfinityVictor​ They seem to be in the same situation as myself. I received an email stating because I have gigabit internet, that I would be able to get Peacock Premium until June 25, 2025. It stated more information would be emailed, but that was the only communication sent. All online directions say to activate Peacock Premium under our Xfinity account page. There is no offer or mention of activating Peacock. Trying to figure out what we are doing wrong, or is the activation page not live to Gigabit customers. To answer the question, there is area under our account section to Activate. We are told to go one place, and then there isn't another available step to proceed.

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