How do a create a customer complaint about a xfinity retail sales executive [Edit]

I entered a Xfinity store and spoke to [Edit: "Personal Information"]. he was very condescending. Based his answers to my question with very age discriminating answers. I would like to place a person complaint against [Edit: "Personal Information"]. He is an egotistical unpleasant person to deal with and did not help me at all.

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user_mu5ole

Visitor

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3 Messages

3 hours ago

I was treated as if I was an old person and did not understand technology. [Edit: "Personal Information"] is a terrible retail sales executive.

(edited)

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user_mu5ole

Visitor

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3 Messages

3 hours ago

[Edit: "Personal Information"] is a terrible retail sales executive. very arrogant and inconsiderate

(edited)

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XfinityPeterH

Official Employee

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2.8K Messages

3 hours ago

user_mu5ole Thank you for reaching out and letting us know. Our team will be happy to submit your feedback and help with anything we can on your Xfinity account. Please send us a DM with your full name and complete address along with what took place and how we can help.

How to Send Us a Direct Message:

Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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Customer Service

user_mu5ole

How do a create a customer complaint about a xfinity retail sales executive [Edit]

user_mu5ole

user_mu5ole

XfinityPeterH

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