Visitor
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1 Message
How come I cannot get an update when you are giving me internet outage for several days?
It is not making sense that I cannot get an update to see when it is going back up.
Visitor
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1 Message
It is not making sense that I cannot get an update to see when it is going back up.
EG
Expert
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119.1K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemitrius
Official Employee
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2.8K Messages
2 hours ago
Hey @user_005xu6, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out and share your experience. We would not have any additional information outside what is already provided within the Xfinity App. When you open the Xfinity App, do you receive notification that there is an ongoing service interruption taking place?
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