Hey @user_s3tuc4, Thank you for visiting our official Xfinity Forums Community support page. Congrats on the new television. I typically purchase my new TVs around Black Friday. It sounds like the television is attempting to connect to the wireless network. Are you using an Xfinity xFi Gateway? If so, you can easily find your wireless network name and network password using the Xfinity App. Please visit our 'View and change your WiFi network name and password in the Xfinity app' support page for steps on how to locate the information.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJohnG
Official Employee
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1.9K Messages
2 months ago
Thank you for reaching out to us here @user_5acgep. What kind of information were you needing to change?
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