1 Message
how can I report a downed wire
I tried reporting a downed wire through the Xfinity assistant yesterday, it said a case was opened, and today I received another message about the case being closed, despite the fact that the wires are still laying near the road. How do I contact someone about this and actually get it fixed?
Accepted Solution
XfinityAirelle
Official Employee
•
2.5K Messages
2 years ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
0
0