Hello @user_5611b0, thank you for taking the time to reach out to us on the forums I hope you are having a fantastic day so far! I can understand the concern when it comes to the cable box feeling hot to the touch, but this is fairly normal. If the box is excessively hot or you are getting the temperature warning code on your device then we would want to replace it asap.
CCSean1
New Problem Solver
•
318 Messages
4 years ago
Hello @user_5611b0, thank you for taking the time to reach out to us on the forums I hope you are having a fantastic day so far! I can understand the concern when it comes to the cable box feeling hot to the touch, but this is fairly normal. If the box is excessively hot or you are getting the temperature warning code on your device then we would want to replace it asap.
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