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erkb
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Tuesday, May 9th, 2023 3:45 PM

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High latency and speed dropoffs in Seattle area (5PM to midnight, daily)

See example of latency (the moment latency spikes, speeds also go down from the advertised 1.2Gbps to 100Kbps):
Do we have an ETA from Comcast on when this is going to be resolved? This is a daily occurrence at the exact same times that is costing real dollars in lost work.

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3 years ago

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erkb

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3 years ago

I posted in the other thread however for whatever reason my reply is being marked automatically as Private, so I am following up here as well.

Issue is still occurring as of 5PM today.

Doing a tracert to 1.1.1.1:

  3    19 ms    11 ms     9 ms  po-304-1245-rur201.burien.wa.seattle.comcast.net [96.110.248.45]
  4    11 ms    11 ms    11 ms  po-2-rur202.burien.wa.seattle.comcast.net [69.139.162.106]
  5    12 ms    10 ms    10 ms  po-200-xar02.burien.wa.seattle.comcast.net [69.139.162.53]
  6    70 ms    70 ms    86 ms  24.124.128.162
  7    71 ms    73 ms    80 ms  be-36131-cs03.seattle.wa.ibone.comcast.net [68.86.93.9]
  8    78 ms    76 ms    69 ms  be-2312-pe12.seattle.wa.ibone.comcast.net [96.110.34.138]
  9    78 ms    80 ms    78 ms  50.208.235.222
 10    62 ms    67 ms    74 ms  172.71.148.3
 11    72 ms    64 ms    69 ms  one.one.one.one [1.1.1.1]

There's a very clear problem with the Comcast infrastructure in Seattle, and it would be great to get an update from Comcast on resolution ETA for this issue.

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CCJessie1

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@erkb​ 

Any post in the Xfinity Forum that is automatically privatized is done so by the system. This is to prevent possible personal information or other Xfinity Forum Guideline violations from possibly showing up in the forum. Once reviewed by a Moderator, the post will be edited and/or made public again. In your case, your posts were privatized automatically by our system due to the images you included in your posts. All images must be reviewed by a Moderator before they are publicly viewable in the community. 

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3 years ago

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