Visitor
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1 Message
Hi, I would like to upgrade my modem
Hello, I would like to inquire about upgrading my modem. I am interested in learning more about the XB8 model. Thank you for your assistance.
Visitor
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1 Message
Hello, I would like to inquire about upgrading my modem. I am interested in learning more about the XB8 model. Thank you for your assistance.
EG
Expert
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115.5K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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1.9K Messages
3 hours ago
Hi there, @user_sxnjdc! Thanks for reaching out to us here on the Community Forum. The quickest way to get a new modem is to bring your current one and power cord to your local XFINITY Store for an exchange. You can find hours and locations here : https://www.xfinity.com/local/store-offers
Details about the XB8 can be found here : https://www.xfinity.com/support/articles/broadband-gateways-userguides
A quick overview is this is that it features WiFi 6E and can handle more devices at once and has more bandwith for even more reliable connections.
If you have any specific questions, we would be more than happy to answer!
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