I need to know Why I'm paying double what my neighbor is paying. My internet is 170 a month. And I have been trying to talk to a real person since Monday when I only had to pay 176 and now because I haven't been able to talk to a real person its 326 and I'm very upset
We will be happy to take a look into your account for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message": Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
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XfinityJoe
Official Employee
•
900 Messages
12 days ago
Good morning @user_lrwgl8, how can we help you with respect to your internet services?
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