Official Employee
•
2.3K Messages
HELP
Hello, @user_fce9d8! I understand you are running into issues playing your Xfinity DVR recordings on the Xfinity Stream Beta App using your Kindle Fire. I see you don't have problems with other devices but the Kindle Fire. I know this is frustrating, but we are here to help. What occurs when you attempt to play a recording or attempt to access the "Recording" tab? Are you given any type of error message or code? Let me know any updates if you've seen progress. Thank you for your time.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.

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