Skip to main content

    Support

    Offers

U
user_fce9d8
1st Topic
1st Reply

Visitor

 • 

5 Messages

Sunday, May 2nd, 2021 4:26 PM

Closed

HELP

I have Kindle Fire HDX 3rd Generation, I have the latest Xfinity app downloaded on the Kindle Fire, but it will not play any DVR recordings from the Xfinity app. Why? Xfinity plays on every other device we own but the Kindle Fire

Question

 • 

Updated 

4 years ago

41

2

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

This post was created from this comment on different post
XfinityVianney

Official Employee

 • 

2.3K Messages

4 years ago

Hello, @user_fce9d8! I understand you are running into issues playing your Xfinity DVR recordings on the Xfinity Stream Beta App using your Kindle Fire. I see you don't have problems with other devices but the Kindle Fire. I know this is frustrating, but we are here to help.  What occurs when you attempt to play a recording or attempt to access the "Recording" tab? Are you given any type of error message or code? Let me know any updates if you've seen progress. Thank you for your time.

Note: This comment was created from a merged conversation originally titled HELP

0

0

forum icon

New to the Community?

Start Here