Visitor
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4 Messages
Help with paramount premium
I just got Xfinity with Paramount & I cannot get in to Paramount. It wants to to pay for a subscription but that is included in my Xfinity plan.
Any suggestions?
Visitor
•
4 Messages
I just got Xfinity with Paramount & I cannot get in to Paramount. It wants to to pay for a subscription but that is included in my Xfinity plan.
Any suggestions?
XfinityJeniece
Official Employee
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3.6K Messages
7 days ago
Hey there, @user_78azg8, thanks for reaching out through Xfinity Forums regarding your Paramount account. We would be happy to help you with troubleshooting your account. Are you trying to access Paramount+ or Paramount Plus with Showtime?
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user_78azg8
Visitor
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4 Messages
6 days ago
Actually it’s Peacock + that’s included in my 1 gig plan. Spent 45 min on the phone last night w/Xfinity. He was supposed to call me back today, but that hasn’t happened .
Horrible interface & Customer service.
still do not have what I paid for.
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