Good afternoon user_vd2e8r. You have reached the right place. I will be happy to assist you further. I do have a few questions in order for me to better assist you. How are you accessing Paramount Plus, when getting the error? Is it directly through an Xfinity cable box, or streaming box? Does the app launch? Or does this happen before the app launches?
I have the same error. I am using the Xfiniti cable box but Paramount is an internet streaming app and I am using the Xfiniti X1 router. The app launches fine. I only get the 3205 error when using one of my TV's. Works fine on laptops and phones.
@user_25afe6 Thank you for your comment on the thread. To clarify, are you getting the error on the app through a smart TV?
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XfinityJon
Official Employee
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1.5K Messages
7 months ago
Good afternoon user_vd2e8r. You have reached the right place. I will be happy to assist you further. I do have a few questions in order for me to better assist you. How are you accessing Paramount Plus, when getting the error? Is it directly through an Xfinity cable box, or streaming box? Does the app launch? Or does this happen before the app launches?
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