Visitor

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2 Messages

11/09/2026 10:38 AM

help with changes

I am looking for assistance with downgrading from tv and internet to an internet only service. I would like to chat with an agent via DM.

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Official Employee

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3.3K Messages

4 hours ago

 

user_7l07ud Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. 

Have you checked out the Xfinity Plan Builder yet? If you’re signed in to your account, you can see available plans and promotions you may qualify for.

 

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