1 Message
Help with bill
The call center has treated me horribly and I need to speak to someone who can help me with my bill as soon as possible because right now I cannot work which is a huge problem
1 Message
The call center has treated me horribly and I need to speak to someone who can help me with my bill as soon as possible because right now I cannot work which is a huge problem
XfinityAirelle
Official Employee
•
2.6K Messages
3 months ago
Hey there, we’re really sorry you’ve had such a frustrating experience—that’s not how we want you to feel when reaching out for help. We know how important it is to get this resolved, especially since it’s affecting your ability to work.
We’d love to step in and see what we can do to help with your bill. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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