Hello user_dkkvxq, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. The following steps should work for you, if not, please let us know.
To pair your Xfinity remote with your TV Box, follow these steps:
Aim the remote at your TV Box and press the **Microphone** button, then say "Program remote."
Follow the on-screen instructions to complete the pairing.
If needed, for manual pairing, hold the **Home** and **Info** buttons for five seconds until the light changes from red to green, then enter the on-screen pairing code.
For additional pairing with your TV and audio equipment, follow the prompts after the initial pairing.
user_3pxz4e Thanks for confirming! Have you tried the steps listed here, https://www.xfinity.com/support/remotes?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJeffB
Official Employee
•
394 Messages
2 months ago
Hello user_dkkvxq, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. The following steps should work for you, if not, please let us know.
To pair your Xfinity remote with your TV Box, follow these steps:
For additional pairing with your TV and audio equipment, follow the prompts after the initial pairing.
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user_3pxz4e
Visitor
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1 Message
1 month ago
I’m unable to program my new remote
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