U

Friday, May 10th, 2024 3:00 PM

Closed

Help please

Help with payment arrangements set up through chat agent yesterday

Accepted Solution

Official Employee

 • 

2.2K Messages

8 months ago

 

user_92gak3  

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

3 Messages

I apologize I have been helped now . So sorry for the post

Official Employee

 • 

2.2K Messages

8 months ago

 

 

Not a problem! We are happy you got the assistance you needed. Thanks for letting us know! 

1 Message

@XfinityAirelle​ help me please

Official Employee

 • 

1.1K Messages

 

Laulau415 What issue are you currently having? My team is happy to help. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here