Help Getting Utility Box Removed

Yes.  Here is a picture of the box in my yard

I can’t figure out how to make these posts public

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

I just sent a direct message with the info you’ve requested.  Thank you!

Hi.  The technician came out but said that he would have to escalate the issue to his supervisor which was what the last technician said.  Basically that this  is a construction issue.  He gave me his supervisors name and email address.  He was very nice, but this is what the last technician that came out a few weeks back told me as well and I’m just kind of confused. Should I email him or try to set up another appointment through you.  Not sure of the process at this point and do not want to drive everybody crazy at Xfinity😳