Visitor
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2 Messages
Help activating Peacock premium
I tried activating my free Peacock premium from my plan but I got a message - "Your Xfinity account is already linked to another Peacock account". I have a new Xfinity account number and I am thinking my old Xfinity account which is already closed still linked to my Peacock. Please help with these activation. Thank you
XfinityJeff
Official Employee
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552 Messages
1 day ago
Good morning @Jeremy_1016, and thanks for posting to the Xfinity forums with your issue, I hope this message finds you well. I am sorry to hear about the issue with Peacock that you are having, but you have come to the right place for assistance. Since we are already working with you over direct message, we will continue to do so for this issue.
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user_3abfa0
Visitor
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1 Message
4 hours ago
I’m having the same problem and I’ve been trying to have it resolved with no success. Please let me know once your problem has been resolved since this might help Xfinity resolve mine. It’s almost a week and no resolution.
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