Hi there, @user_ugen6g! Thanks for reaching out to us here on the Community Forum. We can answer any questions you may have about account suspension. Let us know how we can help!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Ok, I'm moving your concern to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
EG
Expert
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113.3K Messages
4 hours ago
@user_ugen6g
Please post the nature of your issue in detail right here, but be sure to exclude any personal information.
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user_ugen6g
Visitor
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2 Messages
3 hours ago
I needed to speak with someone about my account being suspended
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EG
Expert
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113.3K Messages
2 hours ago
Ok, I'm moving your concern to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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