Visitor

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2 Messages

Tuesday, August 4th, 2026 1:01 PM

HBO Max Glitch

Why are there still problems with the "Subscription Verification Loop" regarding HBO Max....I had to cancel and not happy about it. Issue could not be resolved even with system refresh and app cache clearing.

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Expert

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119.8K Messages

6 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.5K Messages

6 hours ago

 

user_gntpkm We appreciate you reaching out to us over our Community Forums. Our team has not been made aware of a current HBO authentication concern. Can you please provide more insight into your issue, so the Community can have an understanding of your concerns? 

 

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