Visitor
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2 Messages
Having a technician come sooner
I have just moved my service from adress to a different one. I am now suppose to wait a whole week before a technician can come. I would like for one to come as soon as possible. I work till 5pm everyday and they say I need to be there when the technician comes. They also only do 4pm -6pm so hoe am I suppose to make this work?
XfinityRichard
Official Employee
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2.1K Messages
1 month ago
Hi there, @user_7eye5v ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the inconvenience this is causing you. Please be assured you reached the right person to look further into this for you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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normamil
Visitor
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7 Messages
8 days ago
Need technician asap or may cancel service. <EDIT: Removed Personal Information>
(edited)
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