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Tuesday, May 6th, 2025 1:03 PM

Haven’t received Amazon card

Hello, I signed a 2 year internet package contract that included a 200 dollar Amazon gift card that I still have not received. Is it a physical card to expect in the mail or should I be looking for an email?

Official Employee

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1.3K Messages

2 days ago

Hi there, @user_9v8y5z! Thanks for reaching out to us here on the Community Forum. The virtual gift card should come via email. If we don't have an email address on file, a physical one would be sent. You can track the status of your card here : https://www.xfinityincentivetracker.com/track

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