U

Friday, May 10th, 2024 5:24 PM

Hanging Xfinity lines from utility pole

Over a year ago, several Xfinity lines were hung from a utility pole in my back yard (neighborhood easement fence is behind the pole).  They are still hanging: one looped from the overhead line to the pole near the ground, and a second spool of coaxial cable hanging from the pole.  The hanging line is resting on my fence and interferes with lawn maintenance and enjoyment of the yard.  Who do I contact to have the cables permanently mounted?  

Official Employee

 • 

1.7K Messages

10 days ago

 

user_3bic0u 

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

forum icon

New to the Community?

Start Here