1 Message
hanging wire work order
comcast cable wire has been cut and laying on the street. I have a work order number [Edited: "Personal Information"]
Can you please check the status?
Thanks
1 Message
comcast cable wire has been cut and laying on the street. I have a work order number [Edited: "Personal Information"]
Can you please check the status?
Thanks
XfinityJanelle
Official Employee
•
1.2K Messages
16 days ago
Hi @user_s6fn72 Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the cable lying on the street. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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