U

Wednesday, September 27th, 2023 9:02 PM

Closed

Hacked

We got hacked a few months ago and today we’ve had no fewer than 15 calls from “Xfinity” but it’s from all over the United States. We his has to be stopped. Please help us

Official Employee

 • 

744 Messages

2 years ago

Hello @user_0e4525 we definitley want to ensure that you get the support you need on this! Can you confirm for us if it was your Comcast account and/or services that was hacked previously? Do you suspect that the phone calls you are receiving are fraud/scam attempt? If so, it is important that these are reported to the FTC. I also recommend reviewing our Common Phone Scams and How to Protect Yourself article for more ways to report fraud and better protect yourself.

 

News and Updates on Security Alerts

forum icon

New to the Community?

Start Here