user_kflv7x Thank you so much for using our Forums and we are sorry to hear that you are having issues with our TV service including out Guides. Has this been occuring more while trying to watch a certain program?
user_p9yvi8 Thank you so much for letting us know you are having issues with your TV. Have you already checked to see if there is an interruption in the area using our status center?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJorge
Official Employee
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2.2K Messages
3 months ago
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user_p9yvi8
1 Message
3 months ago
My guides and channel change is not working. I get error messages, and that the “tech are working on it”. I’ve restarted the entire system twice.
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