Visitor
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1 Message
Green cable box removal
I have 2 green cable boxes outside of my condo unit. The old one wasn't removed when the new one wasn't installed. How do I get the old one removed?
Visitor
•
1 Message
I have 2 green cable boxes outside of my condo unit. The old one wasn't removed when the new one wasn't installed. How do I get the old one removed?
XfinityJustinM
Official Employee
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781 Messages
10 hours ago
Hello @user_8adef5, thank you for taking the time to create an official post. We can certainly reach out to the construction team to confirm that the old doghouse can be removed. Please send our team a direct message with your full name and service address. 😀
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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